Friends of LATA recently sent this story:
We went out for Indian food yesterday at Jackson Plaza, intending to come home on the Circulator. Even though the app said there were bus stops at East/Jackson and at 20th/Jackson, there were no bus stop signs.
We contacted the MTU. Apparently, the contractor on the Jackson St./State Road project took out (nearly) ALL of the bus stop signs. Now it seems that city workers are working to put the signs back in.
If the signs were removed as part of a state DOT project, why is it the city’s responsibility (and expense) to replace the signs? Why isn’t that the DOT’s responsibility? Will the tate is reimbursing the city for this expense, but haven’t brought it up ourselves yet.
I had the same experience on January 31 when I took the circulator from visiting a relative to meet someone at the transit center for a ride-along.
For new riders, it's confusing enough trying to read the schedule and figure out which bus goes where. Having to guess where the bus stops makes it even less likely people will try a ride.
Do you have a story to share? Email LaCrosseTransitAdvocates@protonmail.com. We'll be highlighting some of the rider stories people submitted during Transit Equity Days.
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